Terms of Service

Last Updated: June 2026

Overview

This website is operated by Off-Grid Solutions. Throughout the site, the terms "we", "us", and "our" refer to Off-Grid Solutions. By accessing our website and/or purchasing products from us, you agree to be bound by these Terms of Service.

If you do not agree to all terms and conditions stated herein, you may not access the website or use any services.

Eligibility

By using this website, you represent that you are at least the age of majority in your province, state, or country of residence.

Products and Services

We reserve the right to limit or discontinue any product or service at any time without notice.

We make every effort to ensure product descriptions, images, pricing, and specifications are accurate; however, errors may occasionally occur. We reserve the right to correct any errors, inaccuracies, or omissions at any time.

Pricing

All prices are displayed in the applicable currency and are subject to change without notice.

We reserve the right to modify pricing, promotions, discounts, and product availability at any time.

Orders

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

If payment has been processed for an order that is later cancelled, a full refund will be issued to the original payment method.

Payment

Payments must be completed through the payment methods offered at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Shipping

Shipping times are estimates only and are not guaranteed.

Off-Grid Solutions is not responsible for delays caused by shipping carriers, customs processing, weather events, labor disruptions, or other circumstances beyond our reasonable control.

Risk of loss and title for products pass to the customer upon delivery.

Returns and Refunds

Returns, refunds, and exchanges are governed by our Refund & Return Policy.

Customers should review the Refund & Return Policy before making a purchase.

Intellectual Property

All content on this website, including logos, graphics, images, product descriptions, text, and design elements, is the property of Off-Grid Solutions and may not be copied, reproduced, distributed, or used without prior written permission.

Prohibited Uses

You may not use this website:

• For any unlawful purpose

• To violate any laws or regulations

• To transmit malicious software or harmful code

• To interfere with website security or operations

• To collect information about other users without consent

We reserve the right to terminate access for violations of these terms.

Limitation of Liability

To the fullest extent permitted by law, Off-Grid Solutions shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the applicable order.

Disclaimer of Warranties

All products and services are provided on an "as is" and "as available" basis except where warranties are required by law.

We do not guarantee uninterrupted, secure, or error-free operation of the website.

Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, policies, products, or services of any third-party websites.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates on this website.

Continued use of the website following any changes constitutes acceptance of those changes.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.

Contact Information

Questions regarding these Terms of Service may be submitted through our Contact Us page.